iQualTech | Delivery

 

Processing Times

We’re committed to delivering your order quickly, as we want you to be able to enjoy your purchase as soon as possible.

All orders placed by 2 pm are processed the same working day. Any orders placed after 2 pm, over weekends or on bank holidays will be processed the next working day.

UK Shipping Times

You can choose from three convenient shipping options:

  • Royal Mail Special Delivery Tracked: £3.95. Guaranteed delivery next working day before 1pm.
  • Royal Mail First Class Tracked: £1.95. Delivered within 1-3 working days.
  • Royal Mail Second Class Tracked: Free. Delivered within 2-5 working days.

International Orders

European delivery is offered at a rate of £4.95 EU countries delivery aim is 3-5 days, Other European countries may take up to 15 days.

North America Delivery is offered at a rate of £7.95 with a delivery aim of 5-10 days.

Tracking and Customer Service

When you place your order, we will request your email address. This is so we can send you a receipt and tracking details once your order is shipped.

As part of the order process, we also request a contact number, which can be your mobile or landline. This will allow us to assist you in the unlikely event you experience any issues with your delivery. 

To give you peace of mind, we operate a friendly and efficient customer service department who are happy to help, whatever your query. Please contact us with any questions, remembering to include your order ID, and we’ll get back to you ASAP.